FAQ
By the YSK Limited official team, so the product, pricing and setup path are easy to review.
What is SalonEase, and who builds it?
SalonEase is the YSK Limited in-house Hong Kong shop management system (shop ERP), built for beauty salons, hair salons, nail shops and retail. Officially developed, operated and supported by YSK Limited.
How is it priced, and what do founding customers get?
Founding Early Bird customers lock in HK$100 per branch every 30 days (billed every 30 days). Standard is HK$350 / 30 days. Add a Dedicated VPS (+HK$200/30 days), or enquire about Offline on-premises on-site installation pricing.
Which shops is SalonEase for?
SalonEase is for beauty salons, hair salons, nail shops, spas and retail. Shops that need POS, booking and rostering, CRM, staff commission, instalments, multi-branch, online booking and sales reports can use it.
How do I open SalonEase?
Three steps: 1) On the Open a shop form, enter shop name, admin details and login path; 2) pay securely with PayPal; 3) after payment, download the login URL and admin account and start using the system.
Can I try it free first?
Yes. Go to the free Demo to try the full system — no credit card required. Use real POS, bookings and CRM, then decide.
Can shops see each other’s data?
No. Each shop has its own login URL (for example salonease.ysk.hk/your-shop) and dedicated database. Data never mixes, for privacy and security.
What are the main SalonEase features?
Fast POS, smart bookings, client CRM, staff commission and payroll, multi-branch, stocktake, payment plans, sales reports, manual Email/SMS reminders, PayPal self-renewal, staff app, online booking page, external API and more. See Features。
Is there an Offline on-premises edition?
Yes. YSK Limited offers an Offline on-premises edition. A technician can install and set it up on site, with optional remote or on-site support. For details, WhatsApp +852 6160 4242 request a quote.
How do I renew?
After sign-in, go to Settings, choose 30/60/90/180 days, and pay with PayPal to extend. No need to contact support.
How is this different from Excel?
SalonEase puts POS, bookings, clients, commission, inventory and multi-branch in one system — auto-calculation, live reports, clear permissions. Fewer Excel mistakes, clashes and scattered files, more time on the floor.
Can you extend or fully custom-build it?
Yes. The original YSK Limited team can add modules, reports or integrations on SalonEase POS, bookings, commission, instalments and Portal, or build a bespoke industry workflow. Quoted by scope. See Partners, or WhatsApp +852 6160 4242 to enquire.
How do we talk partnership, agency or chain rollout?
We welcome chains, franchises, regional agents, system vendors and consultants. Each shop has its own database and branch permissions, on official cloud or Offline. Please WhatsApp +852 6160 4242 with your requirements; we will arrange a discussion and quote.
How do I download the staff app, and who is it for?
The staff app is for staff of an open SalonEase shop only. Find SalonEase on Google Play or the App Store — developer YSK Limited, package hk.ysk.salonease. Android users can also download the APK from this page (you may need to allow installs from unknown sources). Customers should use the shop’s online booking link, not this app. After sign-in you can unlock with Face ID or a fingerprint; that never skips server authentication.
How do guests book online?
Guests book on the shop’s public booking page; they do not download the staff app. Each shop has a fixed public page (salonease.ysk.hk/your-shop/book). You can print a QR poster for guests to scan.
Is there an external API?
Yes. Open shops can create /api/v1 tokens in Settings, set usage limits, and read request logs.